Privacy Policy

Privacy Policy

The protection of your personal data is of the utmost importance to us. Whether you provide your data to us via our website or by some other means (email, telephone, etc.), we will never share that information with third parties except in the course of the provision of our products and services. We will only ever process your personal data for the purposes of providing you with the best possible support and service.

For the purpose of the GDPR (General Data Protection Regulations), the Data Controller is Jacarta Ltd., Wagon Yard, London Road, Marlborough, Wiltshire, SN8 1LH, tel: +44 (0) 1672 511125, email: support@jacarta.com. Our Data Protection Officer can be emailed at dpo@jacarta.com.

When you enquire about our products and services, you may provide us with your name, job title, company/organisation details, telephone number and email address. Jacarta will only ever obtain personal data by lawful, fair and transparent means. The processing of personal data will only occur if it is necessary for the fulfilment of a contract, consent has been obtained or if there is a legitimate interest in the sharing of product updates, news items and offers. In the latter instance, Jacarta will always provide customers or prospective customers with a straightforward opt-out facility to prevent future marketing and sales communications.

Jacarta works with several long-standing, trusted service providers who carry out a number of support and service functions on our behalf. Personal data may be provided to these service providers in order for them to deliver the required support. All data will be shared in the appropriate way and will not be made available to third parties

Jacarta will implement all measures possible to ensure the security and integrity of the personal data that we store, and these measures will be reviewed on an ongoing basis.

 

Information collected by us through the use of this website

This section of the Privacy Policy applies exclusively to information practices related to our website, www.jacarta.com. Although this website contains links to other websites, please be aware that we are not responsible for the privacy practices of those, or any other sites. If you follow a link to another website you should carefully read their privacy policy.

Personal Information Collected on this Website

No personally-identifiable information is collected on this website from consumers that browse the website for information or use the opt-out service.

The only personally-identifiable information collected on this website is gathered via the online chat facility and on our “contact us” pages or “request” forms, where fields are provided so that you can provide your name, email address and phone contact information. We collect this information so that we can respond to the comments that you send to us via that form.

Jacarta is the sole owner of all information collected on this site. Jacarta will not rent, sell or share any personally-identifiable information about you with third parties for any reason except where required to assist in resolving an issue you raise with us or as required by law.

We do not merge any of the personally-identifiable information collected via our contact form with other anonymous data collected on our website.

Anonymous Information Collected on this Website

We record anonymous data such as traffic logs, number of visits or clicks on a given page, pages viewed or links to our site. We use IP addresses and cookies for gathering website statistics. We also store IP addresses on our server in the event that our site should become corrupted and it becomes necessary to discover the cause of this corruption.

We aggregate this anonymous data as part of managing, maintaining and reporting on use of our website. We may share this anonymous data with third parties for the limited purpose of reporting on use of our website, or to comply with applicable law. We do not rent, sell or share any anonymous data collected on this website with third parties for marketing purposes.

None of this anonymous data is linked to personally-identifiable information and we make no attempt to link IP addresses to the individuals who visit this site.

Cookies

We use cookies on this website.

Cookies are small chunks of data created by a web server, delivered through a web browser, and stored on your computer. They provide a means for websites that you visit to keep track of your online patterns and preferences, as well as identify you as a return visitor. Cookies make the personalization of your web experiences possible, so that you do not need to re-enter your information from scratch upon each visit to a given website.

Third party sites, including Google show our adverts on their sites on the internet. Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to our website.

We serve a cookie from our website when members log in to member-only pages, so that they can navigate those pages on the site. A randomly-generated anonymous identifier is assigned to that cookie to enable this process.

We also serve a cookie to note the anonymous web traffic described in the previous section of this Privacy Policy.

No personally-identifiable information is collected by or linked to any of the cookies delivered on our site.

You have the ability to manage the use of cookies on your computer using controls in your web-browser. To learn more about how to manage cookies, visit http://www.allaboutcookies.org/ .

Changes to Our Privacy Policy

As our organization, membership and services evolve, this Privacy Policy may be revised to reflect those changes, where applicable. We therefore reserve the right to amend this Privacy Policy at any time, for any reason. Users are encouraged to check our site frequently to review the current Privacy Policy in effect.

Questions?

Please contact us with any questions about this website Privacy Policy. Should you wish to complain about the use of your data, please email dpo@jacarta.com and we will investigate the matter for you. If you are not satisfied with our response, you can complain to the Information Commissioner’s Office (ICO). Please visit https://ico.org.uk/concerns